Privacy Policy

Privacy Policy for Kia Croom Fundraising Consulting and Coaching

Privacy Policy

07/01/2024

Kia Croom Fundraising Consulting and Coaching (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including A2P messaging for fundraising consulting and coaching campaigns.

1. Information We Collect

Personal Data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details, billing address.
  • Campaign Details: Information related to your fundraising campaigns, including goals, strategies, and performance metrics.

Non-Personal Data:

  • Usage Data: IP addresses, browser types, operating systems, referring URLs, device information, and site interaction activities.
  • Cookies: Small data files stored on your device that help us analyze web traffic and improve your user experience.

2. How We Collect Information

Directly From You:

  • When you register for our services.
  • When you communicate with us via email or phone.
  • When you fill out forms on our website.

Automatically:

  • Through cookies and similar technologies.
  • Through analytics tools tracking your interactions with our website.

3. How We Use Your Information

  • To Provide Services: Handling your requests, managing your campaigns, processing transactions.
  • To Improve Services: Analyzing usage patterns to improve our offerings.
  • Marketing Communications: Sending promotional materials and updates (you may opt-out at any time).
  • Compliance and Legal Obligations: Ensuring compliance with legal requirements and protecting our legal rights.

4. Sharing Your Information

  • Service Providers: Vendors who assist in providing our services.
  • Legal Compliance: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

  • Access and Correction: You can access and request correction of your personal data.
  • Data Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You can opt-out of marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at kia@kiacroom.com.